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Guidelines for Safe Computing:

It is important to take steps to protect information on your personal computer. Viruses, worms, adware and malware will annoy you, waste your time, steal information about you, wreck your computer... or even worse, steal your money. What used to be petty annoyances ... are now a real threat!

We strongly advise our clients to follow the recommended guidelines for safe computing:

1. Protect your privacy:
 - do not respond to unsolicited emails or websites that request personal information
 - never send confidential information via email

2. Create Strong Passwords:
 - review Get Cyber Safe recommendations to create strong passwords.

3. Use anti-virus software:
 - install and frequently update a proven product, such as:
 Microsoft Windows Defender, Microsoft Security Essentials, AVG, Symantec or McAfee
 - review the anti-virus software user guide to ensure familiarity with threat detection
 - be aware of fake alerts and "rogue" spyware that can cause infection, refer to ScamBusters.org
 *** DON'T use your mouse to close a suspicious window.
 Instead, right-click on the task bar and choose Task Manager
 Click on Applications tab, right-click on the malicious program, choose End Task

4. Use anti-adware/spyware/malware software:
 - install and frequently update a proven product, such as:
 Malwarebytes, Spybot Search & Destroy or SUPERAntiSpyware

5. Ensure 3rd party software is up-to-date:
 - Adobe Reader, Flash Player, QuickTime, Firefox, Java, etc.

6. Protect the Internet connection:
 - disable file sharing, otherwise use appropriate care and implement security measures
 - use a proven firewall, such as Windows Firewall. Also refer to PC Firewall Guide
 - apply security patches to the Windows operating system: Windows Updates
 - enhance your knowledge at Microsoft's Safety & Security Center site
 - review Microsoft's recommendations to protect your computer

7. Establish a computer preventive maintenance schedule:
 - ensure your computer is regularly maintained on a weekly and monthly basis

** If you have any questions, comments, or require assistance, please contact PC Innovation.

PC Innovation believes these guidelines for safe computing and included links provide reasonable, but not absolute protection. PC Innovation makes no representation or warranty as to their intended use or fitness for purpose.

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